Privacy policy

Personal data management

All information provided on personal data or collected through operations on wowtea.co.uk will be processed by ATOP Ltd., based in 79 Nikola Gabrovski Str., Fl. 1, Sofia 1700, Bulgaria

WOW TEA guarantees the security and confidentiality of the information provided and transmitted through our IT system.

The data and personal information provided by USERS / CUSTOMERS are used by WOW TEA to manage orders, provide products and services, process payments, communicate with USERS / CUSTOMERS about orders, products, services and promotional offers or product recommendations. Here is an inventory of what data will be used for:

Name: for delivery by the Royal Mail, Hermes Courier Company
Surname: delivery by Royal Mail, Hermes Courier Company
Telephone number: for delivery by the Royal Mail, Hermes courier
Address: for delivery by the Royal Mail, Hermes Courier Company
E-mail address: contact the user for delivery problems or an incorrect telephone number. Send information about new products, current promotions and interesting articles. There is an option to unsubscribe from this list by clicking on the “Click here to stop receiving messages from us” button in the email itself.

Adyen
https://www.adyen.com/privacy-policy
Mollie
https://www.mollie.com/legal/privacy
PayPal
https://www.paypal.com/us/legalhub/paypal/privacy-full
ZEN
https://www.zen.com/privacy-policy/
Royal Mail
https://www.royalmail.com/privacy-notice
Asendia
https://www.asendia.com/privacy-notice
Facebook
https://www.facebook.com/privacy/policies/cookies/
Klaviyo
https://www.klaviyo.com/legal/privacy/privacy-notice
Google Analytics
https://policies.google.com/technologies/cookies
WhatsApp
https://www.whatsapp.com/legal/privacy-policy
Pinterest
https://policy.pinterest.com/en/privacy-policy

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC:
https://eur-lex.europa.eu/eli/reg/2016/679/oj

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information

you give us such as your name, address and email address. When you browse our store, we also automatically receive your

computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and

operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new

products and other updates. Text Marketing and notifications: By subscribing to text notifications you agree to receive

recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply

STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS.

CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit

card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it

for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either

ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If

after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection,

use or disclosure of your information, at anytime, by mailing us at:

[email protected]

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you

are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor

dependents to use this site.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to

allow them to perform the services they provide to us. However, certain third-party service providers, such as payment

gateways and other payment transaction processors, have their own privacy policies in respect to the information we are

required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their

privacy policies so you can understand the manner in which your personal information will be handled by these providers. In

particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider,

then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will

take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you

here that it has been updated, so that you are aware of what information we collect, how we use it, and under what

circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or

simply want more information contact us at

[email protected]