TERMS AND CONDITIONS

Terms and conditions for the sale of goods through an E-commerce website.

SUBJECT

1.¬†These¬†general¬†conditions are¬†governing the¬†contracts¬†for distance selling within the meaning of the Consumer protection act between ‚ÄěATOP‚ÄĚ LLC and¬†consumers¬†in¬†connection¬†with¬†ordering¬†and¬†purchasing¬†of¬†the offered¬† through¬†electronic¬†shop www.wowtea.co.uk

COMPANY INFORMATION

2. ‚ÄúATOP‚Ä̬†LLC.¬†is¬†a trading¬†company¬†with¬†limited¬†liability¬†within the meaning¬†of¬†the Commerce¬†Act, with¬†UIC:¬†204725382,¬†VAT¬†number:¬†BG¬†204725382¬†and¬†address¬†of¬†management: Blvd. Bulgaria 81B, fl. 4, office 7, Sofia 1608

3. ‚ÄúWOW Tea‚Ä̬†is¬†a reserved¬†trade¬†mark¬†of ‚ÄúATOP‚ÄĚ LLC. and¬†its¬†property.¬†‚ÄĚWOW Tea‚ÄĚ is administrator of the¬†web¬†page¬†¬†www.wowtea.co.uk¬†and its¬†corresponding¬†sub domains.
4.¬†In addition¬†to¬†the above said¬†address, contact with¬†‚ÄĚWOW Tea‚Ä̬†is established via telephone¬†number +¬†359¬†889 354 543¬†or¬†via e-mail:¬†[email protected]

GENERAL DEFINITIONS

5. For the purposes of these general conditions the terms below have the following meaning:
5.1.¬†Seller¬†‚Äst‚ÄúWOW Tea‚Ä̬†or¬†any¬†of the¬†partners¬†of ‚ÄúATOP‚Ä̬†Ltd.,¬†published¬†on the¬†website.
5.2.¬†Website/Site¬†‚Ästweb¬†pages,¬†attached¬†to¬†the domains¬†www.wowtea.co.uk¬†and¬†its corresponding¬†sub domains.
5.3.¬†Internet¬†page¬†‚Ästan integral¬†and¬†distinct¬†part¬†of a website.
5.4.¬†User/Customer¬†‚ÄstAny¬†person,¬†who¬†is not an employee of¬†‚ÄúWOW Tea‚Ä̬†and is¬†using the¬†Internet¬†pages,¬†described¬†above,¬†in¬†any way.
5.5. User¬†Account/Account¬†‚Ästa separate¬†section¬†in¬†the site,¬†containing¬†information¬†about¬†the User,¬†provided¬†by¬†the same¬†upon registering,¬†and¬†stored¬†by¬†www.wowtea.co.uk, while access¬†to¬†user‚Äôs¬†profile¬†is¬†carried out¬†by¬†entering¬†a¬†user¬†name¬†and¬†password.¬†The User¬†profile¬†presents the User with the opportunity¬†to examine¬†and¬†edit¬†data,¬†introduced¬†upon registration, as well as¬†entries¬†in¬†the address¬†book,¬†to¬†have¬†access¬†to¬†information¬†of all¬†requests¬†for¬†purchase¬†of¬†goods¬†from¬†the e-commerce¬†store www.wowtea.co.uk,¬†to¬†change the¬†password¬†for¬†access,¬†to¬†get a subscription,¬†respectively to¬†refuse¬†a subscription¬†for¬†receiving an information¬†bulletin¬†and other.
5.6.¬†Order¬†‚Ästrequest¬†by¬†the Customer,¬†by¬†which they declare¬†intention¬†to¬†purchase¬†goods¬†or¬†services¬†from¬†the site.
5.7. Catalog/Store- list of goods, located in a site and representing its main content, to which customers have free access.
5.8.¬†Goods¬†‚Ästelement¬†of¬†the catalogue,¬†located¬†in¬†a¬†site,¬†which¬†is a¬†subject¬†of¬†the contract¬†for¬†sale.
5.9.¬†Contract¬†‚Ästany¬†contract,¬†concluded distantly, between¬†‚ÄúWOW Tea‚Ä̬†and¬†a customer¬†for¬†the purchase¬†of¬†goods¬†from¬†the site, as a consequence¬†of filing¬†of¬†customer¬†Order.¬†These¬†General¬†Terms and Conditions¬†are¬†an integral¬†part¬†of¬†said Contract.¬†Each¬†separately¬†placed¬†order¬†constitutes a¬†separate¬†contract.
5.10.¬†Content¬†‚ÄstAll¬†information¬†on¬†the website,¬†which¬†can¬†be¬†accessed through¬†the use¬†of¬†an electronic¬†device; the content of all information sent by the Customer to the Seller and vice versa.
5.11.¬†Newsletter,¬†Brochure,¬†Message¬†-Information¬†sources,¬†concerning¬†products¬†in the ‚ÄúWOW Tea‚ÄĚ site,¬†without¬†being bound by the information provided.
5.12.¬†Payment¬†‚ÄstCollection¬†or¬†recovery¬†of¬†funds,¬†resulting¬†from the¬†sale¬†of a product.
5.13.¬†Force Majeure¬†circumstance¬†‚ÄstUnforeseeable event,¬†beyond¬†the control¬†of¬†the parties,¬†which¬†cannot to¬†be¬†avoided.

GENERAL

6. The general terms and conditions set out rules, by which the Customer can use the site and its content, in cases where there is no available otherwise valid agreement between him and the Seller.
7. The general terms and conditions are obligatory for all customers of the site. Using it means the customer has introduced themselves with them carefully and has agreed to them in each of his use.
8.¬†Terms and¬†conditions¬†can¬†be¬†changed¬†unilaterally¬†and¬†at¬†any¬†time¬†by ‚ÄúWOW Tea‚ÄĚ. These¬†changes¬†come¬†into¬†force¬†immediately¬†after¬†being published on¬†the site.
9. With the acceptance of these Terms and conditions, the Customer expressly agrees to the conclusion of distance contracts as a result of an Order made by him.
10.¬†‚ÄúWOW Tea‚Ä̬†reserves¬†the right¬†to¬†terminate¬†or¬†refuse¬†registration¬†of the¬†customer,¬†unilaterally¬†at¬†its¬†discretion,¬†without owing any penalty or compensations about it.
11. Placing an order is possible and valid only for the territory of the United Kingdom and only for persons over 18 years of age. By registering on the website and creating an order, the Customer declares that he / she is of legal age (at the age of 18).
12.¬†‚ÄúWOW Tea‚Ä̬†specifies¬†that¬†image¬†(static/dynamic¬†presentations¬†and¬†so on)¬†of¬†the products¬†have¬†informative¬†character¬†and¬†is possible that the supplied¬†products¬†may differ from what is depicted,¬†due to¬†technical¬†errors,¬†change¬†of¬†characteristics,¬†design¬†or¬†their audit.¬†The Seller¬†does not¬†bear¬†responsibility¬†for¬†such¬†discrepancies.
13. The features, descriptions and prices of products on the site can contain errors and can be changed at any time. The Seller does not bear responsibility for such discrepancies, but is obliged to remove them in a timely manner, if such are indicated by the Customer.
14.¬†‚ÄúWOW Tea‚Ä̬†reserves¬†the right¬†to¬†make¬†changes¬†on¬†the site,¬†its¬†structure¬†and¬†functions¬†without¬†prior¬†notice¬†to¬†customers.
15.¬†‚ÄúWOW Tea‚Ä̬†is not¬†responsible¬†for¬†any¬†errors,¬†which¬†can appear¬†on¬†the site,¬†due to¬†technical¬†reasons.
16.¬†‚ÄúWOW Tea‚Ä̬†reserves¬†the right¬†to¬†publish¬†advertising¬†boxes/banners/of¬†any¬†kind¬†and/or¬†connections/links,¬†in any part of¬†the site,¬†according to¬†current¬†legislation.
17. All goods, including those in promotion, are sold and shipped to the depletion of the available quantities from the warehouse of the Seller, even if that is not expressly noted on the site.
18.¬†It¬†is¬†possible that the site¬†may¬†contain¬†links/referrals¬†to¬†other¬†sites, ‚ÄúWOW Tea‚Ä̬†does not¬†bear the¬†responsibility¬†for¬†the content¬†and¬†policies¬†of¬†these¬†sites.
19. The Seller and the Customer agree that all electronic communication between them, including using a particular account, has the power of a handwritten signature in the relations between them.
20. If any of the provisions of these general conditions for use of the site is invalid or inapplicable to the particular contract, regardless of the reason for this, this does not imply any invalidity or inapplicability of the other regulations.

SALES CONTRACT

21. The contract for a distance sale of goods is considered to be concluded from the moment an order sent by the Customer is accepted by the Seller.
22. The Seller informs the Customer by email and/or telephone for the registration of the contract.
23. In all cases, in which an order is registered and the Customer has received confirmation, the same owes payment in full size, which is negotiated for each individual order.
24. The Seller reserves the right at the inability to supply to refuse partially or entirely to fulfil the contract; as in this case he is due to return only the received amounts, without the charges for the Customer.
25. When the warehouse stock of a particular item is insufficient for the execution of all received orders, the rule in the previous point is applied.
26. Provided information from the Customer, as well as the current general conditions are an integral part of the Distance selling contract.

INTERNET SALES POLICY

27. Access to the site for registration of an account and creation of an order is allowed for each Customer. The Customer bears responsibility for the correctness of submitted data and for compliance with the special requirements of the law in connection with the conclusion of civil contracts.
28.¬†‚ÄúWOW Tea‚Ä̬†can¬†restrict¬†access¬†to¬†orders,¬†products,¬†services,¬†payment¬†methods¬†and¬†other¬†of¬†any Customer,¬†in¬†its¬†sole discretion¬†without¬†prior¬†warning¬†or¬†notice.¬†‚ÄúWOW Tea‚Ä̬†does not¬†bear¬†responsibility¬†for¬†any¬†loss, which¬†the Customer¬†suffers¬†or¬†may¬†suffer¬†in the¬†result¬†of¬†this¬†decision.
29. Each Customer can have only one account on the site. It is not allowed one account to be shared between several Customers; all responsibility for the damages from such sharing is borne by the Customer.
30. All prices on the site are announced in British pounds (GBP) with included VAT.
31.¬†The price¬†of the¬†product¬†does not¬†include¬†the cost¬†of¬†delivery¬†and¬†outstanding¬†fees¬†in¬†payment.¬†In all¬†cases¬†before¬†the completion¬†of¬†the contract¬†‚ÄúWOW Tea‚Ä̬†will¬†designate¬†a¬†site¬†value¬†of¬†the additional¬†costs,¬†which¬†the Customer has¬†to¬†pay.
32.¬†It is possible, after¬†the purchase¬†of¬†goods,¬†‚ÄúWOW Tea‚Ä̬†to¬†ask¬†the Customer via e-mail,¬†telephone or other means of communication for a review¬†of purchased¬†goods.¬†By voluntarily providing a Review and/or a photo from the Customer, the same expressly agrees that ‚ÄúWOW Tea‚Ä̬†can use this Review and/or photo for advertising purposes on its site or its sub domains.
33. Prices on the site, crossed with a line, indicate the old price of goods in the store. These prices are informative in nature and have no relation to the actual due price.
34.¬†Upon¬†presentation¬†of¬†products¬†and¬†services¬†‚ÄúWOW Tea‚Ä̬†reserves¬†the right¬†to¬†use other¬†products¬†(accessories¬†and¬†others),¬†which¬†may¬†be¬†not¬†be¬†included¬†in¬†the price¬†of¬†the product.¬†In¬†such¬†cases,¬†the description¬†of¬†the product¬†contains¬†the included¬†set of¬†products¬†and¬†any¬†which are not included¬†in¬†the same¬†description¬†are¬†considered¬†to not be¬†included¬†in¬†the kit.
35.¬†‚ÄúWOW Tea‚ÄĚ reserves¬†the right¬†to¬†change¬†prices¬†of¬†goods¬†and¬†services¬†at¬†any¬†time,¬†without¬†advance¬†notification to¬†the¬†Customer.
36. The price of products and services is this, which is available at the time of placing an order in the context of inventory balances and/or for the period of the promotion, if there is one. Any changes in prices, occurred after the adoption of the order, are not pertaining to it.
37.¬†‚ÄúWOW Tea‚Ä̬†does not¬†guarantee¬†availability¬†of¬†any¬†product,¬†which¬†can¬†be¬†purchased¬†on the¬†site,¬†before¬†it has¬†confirmed to¬†the Customer¬†via email¬†or¬†phone,¬†that¬†the contract¬†is¬†executed¬†and an order is¬†transmitted¬†for¬†delivery.
38.WOW Tea may, at its discretion, issue promotional discount codes to individual users / customers. The value, scope and period of validity are determined unilaterally by WOW TEA. The promotional codes provided cannot be shared with other users / customers.
38.1. Two (2) or more promotions can not be applied to one order.
38.2.Condition for the promotion “free tea for second order” – in the order must be selected at least one (1) item at a regular price in addition to the desired free tea.

ORDER

39. The Customer can place an order on the site by the addition of the proposed goods and services in the shopping cart, following instructions and steps in the site, in order to complete and sent the order.
40. Upon completion of its order, the Customer agrees that all provided information required in the purchase process is correct and complete at the time of the order.
41. Incomplete orders do not lead to registration of an order.
42. Goods and services are available in the context of produce stock availability and can be confirmed or refused depending on availability.
43. ‚ÄúWOW Tea‚Ä̬†reserves¬†the right¬†to clarify availability¬†and¬†terms¬†of¬†delivery by¬†phone¬†or¬†email¬†at¬†the time¬†of¬†processing¬†of¬†an order.
44. ‚ÄúWOW Tea‚Ä̬†does not¬†bear¬†responsibility¬†for¬†compliance¬†of¬†the terms¬†of¬†delivery¬†of¬†the products.
45. Until delivery, the Seller may refuse to partially and/or fully fulfil a placed order when delivery is impossible because of objective reasons, or due to legal defects in the contract concluded, given they will notify the Customer in advance. In such cases the Seller is obliged to reimburse the amounts paid by the Customer, if any, without this resulting in any additional costs for the same, after which the contract is considered terminated and the parties have no other obligations to each other.
46. With the placement of an order the Customer gives the right to the Seller to get in touch with them for guidance in every possible way, when this is required in connection with the said order.
47.¬†In¬†case –į¬†change¬†in¬†terms¬†of¬†supply¬†or¬†in¬†the contents¬†of¬†placed order¬†or¬†in¬†other¬†terms¬†in¬†the contract is necessary,¬†an employee¬†of¬†‚ÄúWOW Tea‚Ä̬†has to inform the¬†Customer via phone¬†or¬†email.¬†In¬†such case¬†the Customer has the¬†right¬†to¬†refuse the contract¬†or¬†to¬†confirm¬†the order.¬†In¬†both¬†cases the¬†Seller shall¬†not¬†be¬†liable¬†for¬†damages¬†beyond the¬†liability¬†for¬†repayment¬†of¬†the¬†amounts¬†already paid.
48.¬†The Customer can¬†refuse an order¬†up to¬†the moment¬†of¬†receiving information that the order is completed and has a pending shipment.¬†This¬†can¬†be¬†done¬†by emailing¬†address:¬†[email protected]¬†In¬†these¬†cases the¬†Seller¬†recovers¬†fully the¬†payment made by the Customer,¬†if¬†there is such,¬†in¬†the same¬†way that the payment was made,¬†without any¬†cost¬†to¬†the customer.¬†The Customer¬†does not¬†bear¬†responsibility¬†for¬†damages¬†and¬†loss of¬†benefits¬†and¬†the contract¬†is¬†deemed¬†to be¬†terminated.

RETURN OF GOODS AND WITHDRAWAL OF THE DISTANCE SALES CONTRACT

49.¬†Under the Distance sales contract, any Customer who has the quality of an User may return the product in a non-infringing commercial manner without specifying objective reason for claim within 14 calendar days from the date of receipt of the goods. Return shipping costs are a liability and responsibility of the Customer. ‚ÄúWOW Tea‚ÄĚ will not accept goods shipped via cash on delivery payment method.
50. Other grounds for termination of the Distance sales contract by the Customer are:
50.¬†1.¬†Defective packaging ‚Äď The Customer may request a replacement of the goods if they find that it is in poor commercial appearance. In this case, the cost of returning the product shall be borne by the Seller. If upon receipt of the goods by the Customer and within 24 hours, the Customer does not contact ‚ÄúWOW Tea‚ÄĚ in writing or by telephone to establish the damage to the products concerned, they are considered to have been received in good commercial form. In this case ‚ÄúWOW Tea‚ÄĚ is not obliged to replace the respective products.
50. 2. Mixed product on delivery. If the Customer finds that the product delivered by the courier is different from the one they ordered, they can return it to courier to send them the correct one. Shipping costs are covered by the Seller.
51. The Customer is obliged to inform the Seller of their intention to return the goods purchased or to withdraw from the Distance sales contract by stating their decision unambiguously by written communication via email within the specified time limit. To exercise their right of withdrawal, the Customer must use the Right of Withdrawal Form. Failure to comply with the 14-day product return period or if the product is returned without the Customer notifying the Seller, the latter is not obliged to reimburse the amounts paid by the Customer.
52.¬†If a problem¬†with¬†the purchased¬†goods occurs the Customer¬†may¬†contact¬†the Seller¬†by email¬†address:¬†[email protected]
53.¬†Goods¬†shall¬†be¬†returned¬†to the warehouse¬†of¬†‚ÄúWOW Tea‚ÄĚ:¬†FHB Group, s.r.o., Warschauerstr 8, 48455, Bad Bentheim, +31748800700 for¬†‚ÄúWOW Tea‚Ä̬† with the¬†option¬†to¬†review¬†and¬†examine the status of the products in order to¬†establish the compliance with the terms¬†for return.
54.¬†In¬†the event¬†that¬†the Customer¬†exercises¬†their right¬†to¬†withdraw from the Distance sales contract,¬†‚ÄúWOW Tea‚ÄĚ shall refund the amounts paid in full not later than 14 calendar days from the date on which the item was accepted back into the ‚ÄúWOW Tea‚ÄĚ warehouse. The cost of returning the goods is deducted from the amount that the Consumer has paid in accordance with the contract, except in case the Customer has returned the goods on their own account and has informed the supplier.
54.1. – If the client no longer wishes his order, he/she has to return the goods on their account to ATOP LLC. The customer then should provide ATOP LLC with a tracking number. When ATOP LLC has made sure the goods are sent back to the warehouse and the package is not harmed, it has the responsibility to refund the money to the client in 14 calendar days.
55. The Seller has the right to delay the recovery of the amount until the receipt of the sold goods and is not responsible for items which are not delivered to his warehouse.
56. The recovery of the sum is carried out by bank transfer to the account referred to in the Return form which can be downloaded HERE. If the payment is made by bank card or PayPal, the amount in returned to the card or account from which the payment is made.
57. If the Customer exercises their Right of withdrawal from the Distance sales contract, they must deliver the goods back to ‚ÄúWOW Tea‚ÄĚ without undue delay and no later than 14 days from the date the user announces their decision to withdraw from the contract. The deadline is considered to be met if the user submits information for their decision to ‚ÄúWOW Tea‚ÄĚ in writing before the expiry of the 14-day time limit.
58.The replacement period, due to a technical malfunction or breakage, of glass bottles and infusers is 15 calendar days from the day of acceptance of the goods by the Customer. After this period, ‚ÄúWOW Tea‚ÄĚ has the right to refuse the return or replacement of these products.. WOW TEA bottles and limited cups are NOT dishwasher safe. ATOP Ltd. Is not responsible for damage to products after washing in a dishwasher.
59. When exercising the Right of withdrawal from the Distance sales contract, the Customer is obliged to keep the goods received from the supplier, their quality intact and in safety upto their return.
60. In case the goods ordered and pre-paid by the Customer cannot be delivered by the Seller, the latter will inform the Customer about this and refund the amount paid within 14 days from the date on which the Seller ascertains this fact or from the date on which the Customer expresses their wish to terminate the contract.
61. Conditions for return or exchange:
61. 1. The Customer must notify the Seller in writing by email with a completed return form. In case of a problem with the products, the customer must provide photos or video material.
61. 2. All goods have to be in the same condition as when delivered, without damages, in impeccable commercial appearance and full kit. The packaging should be intact, not broken, scratched or damaged;
61. 3. If the product has been accompanied with a gift, the same should be returned;
61.4. – Under the Distance sales contract, any Customer who has the quality of a User may return the product in a non-infringing commercial manner without specifying objective reason for claim within 14 calendar days from the date of receipt of the goods. Return shipping costs are a liability and responsibility of the Customer. ATOP LLC will not accept goods shipped via cash on delivery payment method.
61.5. – If the client wants to return product which was bought as part of a PROMO bundle ‚Äď the regular price of the remaining products (or bundle price, if there is an active promo bundle with the same products) will be charged to the customer (delivery charge will also be added if the order price is less than the required minimum for free shipping). The difference in the amount paid by the customer and the amended order price will be refunded up to 14 days after the customer returns the product.
62. If the product is returned in an open/used state and cannot be sold as new, the Seller reserves the right to refuse the return of the amount paid by the Customer upon the placement of the order, as well as the subsequent costs of the return of the product.

PAYMENT

63. Prices of goods and services are final and include VAT, as well as all other taxes and fees, provided for in the current legislation.
64. Price and method of payment are indicated in each order.
65. Methods of¬†payment,¬†offered by ‚ÄúWOW Tea‚Ä̬†are:¬†cash¬†on delivery,¬†money¬†transfer¬†through¬†PayPal, Credit/Debit Card
66. The Customer agrees to perform payment in accordance with the selected by them method and the terms of the Distance sale contract upon its conclusion and under conditions between the Customer and the respective provider of payment services.
67. The Customer agrees that the Seller has the right to demand and accept an advance payment for the contracts for the purchase and sale of goods and their delivery.
68¬†.¬†In¬†case ‚ÄúWOW Tea‚ÄĚ does not receive payment according to the method chosen by the Customer and within the agreed terms before the order is executed, it shall be considered refused by the Customer.

SHIPPING

69.¬†The Seller¬†delivers the online¬†ordered¬†goods through courier¬†company¬†Royal Mail, Hermes¬†at the¬†address¬†specified¬†by the¬†Customer.ATOP ltd. It is not responsible if the order has the status of “delivered” to the courier company, and the customer has claims about it. In this case, the customer must fill out an application that he has not received the order and hand it over to ATOP ltd., So that the latter can start an investigation with the courier company.
70. The Seller carries out the delivery of goods only on the territory of the United Kingdom.
70.1. As ATOP LLC is company established in the EU and shipments are being sent from the territory of the EU, custom taxes could be imposed upon delivery to the client outside of EU. It remains customer’s liability to be informed of the possible charges that could be imposed on customs.
71. The goods sold are accompanied by the necessary documents and original packaging.
72. The time of delivery is between 3 and 6 working days. An exception is point 47.
72.1. PRIORITY SHIPPING ‚Äď The priority shipping guarantees that your order will be processed and fulfilled with priority before the rest of the orders. Such orders will be also processed and fulfilled with priority in case of stock shortage. Those orders are also the first one to be handled to the courier company for delivery. ATOP LLC will not be held responsible if the courier company delayed the order.
73. Delivery cost is GBP 3.50 incl. VAT.
74. Delivery of orders for goods of value over GBP 30 (VAT included) is free for the Customer.
75. The details regarding the terms of delivery of the goods are indicative and the Seller is not bound by them to execute the delivery on a specific date. The Customer is not entitled to any compensation in case of delayed delivery.
76. Deliveries are carried out from Monday to Friday between 09.00 and 18.00 o’clock with the exception of official holidays. There may be an exception for settlements with special service schedule.
77. On the day of delivery, the Customer receives a SMS and/or an e-mail from the courier stating that there is a shipment to be received. If the Customer is not found on the agreed upon day and place and there is no other person to accept the shipment for them, the courier leaves a note that the address has been visited along with contact details. The consignment is returned to the courier’s office to be received upon request. If the Customer does not contact the Seller or the courier company the next day, the order is considered cancelled.
78. The Customer has the opportunity to open and examine the contents of the shipment before paying to the courier.
79.¬†‚ÄúWOW Tea‚ÄĚ or a courier company representative notifies the Customer by phone or email if unforeseen circumstances prevent the¬†timely¬†implementation¬†of¬†the delivery.
80. The Customer agrees that certifying the goods have been received may be executed by a person, for whom, in the circumstances, it may be inferred that they will pass on the information to the Customer ‚Äď party to the contract.
81. The Customer must inspect the goods at the time of delivery and its handing over by the Seller or courier, and if there are any inconsistencies with the order, must notify the Seller immediately.
82.¬†The risk of loss or damage of the purchased goods passes on to the Customer at the moment when the latter or a third party designated by them, other than the person appointed by ‚ÄúWOW Tea‚ÄĚ Courier Company, accepts the goods.

TRANSFER OF OWNERSHIP

83. The ownership of the goods shall be transferred with the delivery of the goods to the Customer, after payment has been made. The delivery of the goods will be certified by the Customer’s signature on the transport document provided by the courier.

CONTRACTORS

84. The Seller has the right to use subcontractors without having to notify or obtain the Customer’s consent. The Seller will be responsible for the actions of these subcontractors.

INTELLECTUAL PROPERTY

85.¬†All content, including, but not limited to, images, design, software, data bases, information and any other content published on the site is property of ‚ÄúWOW Tea‚ÄĚ or third parties, in which case ‚ÄúWOW Tea‚ÄĚ has been authorized to use.
86. All content to which the Customer has accesses, is protected by the law, unless accompanied by written consent to use between ‚ÄúWOW Tea‚ÄĚ and the Customer or a third party.
87. The Distance sale contract does not authorize the Customer to copy, distribute, provide to third parties or change in any way whatsoever any part of the content of the site, except with the explicit consent of ‚ÄúWOW Tea‚ÄĚ.

CONFIDENTIALITY

88. The Customer agrees that by providing their personal data to the Seller, it may be used for any lawful purposes without the Seller having to ask the Customer for their consent to process them in each individual case.
89. ‚ÄúWOW Tea‚ÄĚ may, without the consent of the Customer, collect other information such as, but not limited to, IP address, operating system, visit time, location from which the site is accessible, name and version of the web browser, and other data provided by the web browser used to access the site.
90. The Customer may refuse the collection of personal information and request its deletion, thereby withdrawing their consent to the General Terms and Conditions, without further obligation from each of the parties to the other and/or without any party being held liable for any harm to the other. Exercising of this right is performed in writing through the means of contacting the Seller
91.¬†By providing personal¬†data¬†to¬†the Seller¬†such as,¬†but¬†not¬†limited to, email and phone,¬†the Customer¬†gives¬†consent to be contacted by the Seller, as well as third parties who are partners of ‚ÄúWOW Tea‚ÄĚ.
92. The Customer is responsible for the protection of the confidentiality of their password and account and is responsible for all actions, carried out by their account.

PERSONAL DATA

93. ‚ÄúWOW Tea‚ÄĚ collects, processes and stores personal data of individuals, in compliance with the regulatory requirements of Regulation (EU) 2016/679 of the EU and the Council and of the Law on Personal Data Protection in reference to the activities performed by the company. One part of this personal information is collected in connection with the legal requirements imposed on ‚ÄúWOW Tea‚ÄĚ, another part is based on the needs to fulfil the contracts concluded with the Customers, and still other is based on the explicit consent of the subjects of this data for marketing purposes and analysis. More detailed information regarding the protection and use of personal data is contained in the Privacy Policy and The privacy policy of ‚ÄúWOW Tea‚ÄĚ, which is an integral part of these General Terms and Conditions.
94. According to the Law on Personal Data Protection, the User has the right to access their own personal data which they have entered, as well as to correct of said personal data.
95. The personal data of the Customer may be provided to the relevant state bodies, on the grounds and within the law, and upon their explicit request.

RESPONSIBILITY

96. The Seller shall not be liable for any damage suffered by the Customer or by third parties as a result of force majeure circumstances or such beyond the control of the Seller.
97. The Seller is not responsible for any physical or mental harm as well as allergic reactions resulting from the use of the products. ‚ÄúWOW Tea‚ÄĚ products are not recommended for pregnant women, nursing mothers and children under 18 years of age. The products in the ‚ÄúWOW Tea‚ÄĚ store are not a medicine or a substitute for one. If you are hesitant about the effects of any of the ingredient, listed on the package of each product, on your physical or mental condition, we recommend consulting your doctor before using the products.
98. ‚ÄúWOW Tea‚ÄĚ is not responsible for the actions of any person who uses the content of the site.
99. ‚ÄúWOW Tea‚ÄĚ shall not be liable for any damages, direct, indirect, incidental or other, resulting from the use or inability to use the site or for any errors or omissions in the content that may lead to harm.
100. ‚ÄúWOW Tea‚ÄĚ does not guarantee to the Customer the availability of any product, access to the site, account, content, products and services and shall not be liable for any damages to the Customer or third parties, resulting from that.
101. ‚ÄúWOW Tea‚ÄĚ offers no guarantee that the goods will meet the Customer‚Äôs requirements or expectations.
102. ‚ÄúWOW Tea‚ÄĚ shall under no circumstances be liable for any damages, including but not limited, to lost profits, loss of information, interruption of activity resulting from the use, inability to use, or the results of use of the site.
103. In all other cases the Seller’s liability is limited to the value of the goods ordered and paid for by the Customer.

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104.¬†Upon¬†creation¬†of¬†an account,¬†the¬†¬†¬†¬† Customer¬†agrees¬†by¬†default¬†to¬†receive¬†brochures,¬†notices,¬†bulletins¬†and¬†other¬†special¬†offers¬†from¬†‚ÄúWOW Tea‚ÄĚ.
105. The Customer may at any time refuse to receive the special offers, brochures and notices: By using the special link contained in each special offer; by using a special section in their account; by calling the Seller’s contact numbers; in writing via email.
106. By accepting these terms, the Customer agrees by default to receive calls, messages and short text messages, carried out with or without human intervention, which are necessary for the execution of the contract.
107. The Customer may at any time refuse to receive messages and short text messages by calling the Seller’s contact numbers or in writing via email.
108. ‚ÄúWOW Tea‚ÄĚ reserves the right to remove individual Customer contacts from its database without any further commitments and without further notice.
109. ‚ÄúWOW Tea‚ÄĚ does not distribute unsolicited commercial communications within the meaning of the Electronic Commerce Act.
110. Refusal to receive special offers and notices does not constitute a waiver of this contract.

FORCE MAJEURE CIRCUMSTANCES

111. The parties are not responsible for the failure to fulfil their contractual obligations if it is due to force majeure circumstances.
112. If, within 14 days of the occurrence of force majeure circumstances, they cannot be overcome, either party has the right to ask the other to terminate the contract without any party being liable for damages.

DISPUTES AND APPLICABLE LAW

113. This Document has been prepared and will be interpreted in accordance with Bulgarian law and legislation.
114. By using, visiting the Site, browsing and other of any content, product, accessible and/or delivered in any way, the Customer agrees to these General Terms and Conditions.

115. Disputes that may arise between the Customer and ‚ÄúWOW Tea‚ÄĚ will be settled by mutual agreement through mutual concession. If this is not possible, the dispute will be referred to the Sofia Arbitration Tribunal of the International Justice and Arbitration Association according to its rules. The current arbitration clause does not apply to customers ‚Äď individuals. Disputes with customers ‚Äď individuals will be referred to the tribunal and the locally competent Bulgarian court.

116. Supervisor agency ‚Äď Online Dispute Resolution https://ec.europa.eu

* The result is individual: Causes of overweight or obesity vary from person to person, whether genetic or from the environment and lifestyle. It should be noted that food intake, the rate of metabolism and the levels of sport and physical exercise vary from person to person. This means that the results of weight loss will also vary from person to person. No individual result should be considered as typical. All ingredients are derived from natural sources.

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